What do I need to watch the videos?
Each of the two companies we're using have differing standards. The basics of those standards are that you need a fairly recent computer (less than 5 years old, the newer, the better) with a good bit of memory (512 MB) and a good internet connection (broadband or DSL).
How do I make the video play?
Click the "Play" arrow on the video's preview picture. Depending on your browser, you may have to click the button twice to make the video play properly.
I connect to the internet using a 56kpbs modem and a standard telephone line. Can I watch the videos?
If you are connecting to the internet through a fast cable or DSL modem, you should have no problems. However, if you are connecting to the internet through an old-style telephone model (sometimes referred to as a 56K, 28.8, or 14.4 modem), you will have significant problems with video playback and you should not play the video.
Where are your videos hosted? What format are they in?
Our videos are hosted by Google and Vimeo, and are in Adobe Flash Video format.
I'm having lots of problems playing back the video! Can you help me?
The videos are not actually hosted at Alamance-NC.com (even though they look like they are). For help with playback issues, please refer to Google's Video Player Troubleshooting (link will open a new window or tab). It may be an issue with your computer that you will need to address, or it may be an issue with Google's servers, in which case, the video will come back online soon.
Beginning in February 2009, we are transitioning from Google Video to Vimeo as our video service provider. Over the next few months, we'll be hosting videos on both services as we transition. We have had to make this transition due to Google's recent decision to end all support of their upload service.
Because the videos are hosted at Google and Vimeo, Alamance County cannot take responsibility for problems or any other content at their site. We do, however, apologize for the inconvenience their problems may cause you, and we will work with these companies to the best of our ability to make sure the problems are resolved as quickly as possible.
The video quality is low. Why?
You may be expecting video quality like you would see at home on TV. The Internet is not quite up to the capabilities of television broadcast yet, and the size of files required to give that level of quality is prohibitive. We are working to produce the highest-quality videos available for you to enjoy online, and we believe the quality you are receiving is the best current balance of cost versus quality.