Performance Management Program Summary

“On April 16, 2012 the Alamance County Board of Commissioners approved the County’s first Performance Management and Performance Based Budgeting policy to be effective beginning July 1, 2012. The Board then further revised the policy on August 17, 2015 to reflect changes based on three years of observations. Under the Performance Management policy, County departments will set goals to track and report on regularly and, based on the success of these goals and the County’s financial health, be able to retain percentages of savings the departments realize at the end of the fiscal year.

All Alamance County departments are participating in 2015-16 as goal setting departments. The total number of goals set across all County departments is 187. Department goals have been generated to provide good service to the public and other County departments, create efficiencies, and ensure Alamance County Government remains open and responsive to its citizens. Department goals must be specific, measurable, achievable, relevant and time-bound. Some goals set by departments will track and report statistics to create a baseline of data that will be incorporated into future goals. This is different from some of the numeric information that will also be reported as part of the public awareness part of the program.

It is important to note that not all of the departments’ goals will be successful. Some of the goals may be found to be too vague, or become too cumbersome to track. Factors like funding or staff turnover may have detrimental effects on goals’ success. It will be important that departments be able to explain why a goal failed and what, if anything, will be done to ensure the outcome will be different in the future.”