Performance Management Program Summary
On April 16, 2012 the Alamance County Board of Commissioners approved the County’s Performance Management and Performance Based Budgeting policy to be effective beginning July 1, 2012. Under this policy, County departments will set goals to track and report on regularly and, based on the success of these goals and the County’s financial health, be able to retain percentages of any savings the departments realize at the end of the fiscal year.
All Alamance County departments, with the exception of Planning, are participating in 2014-15 as goal setting departments. The total number of goals set across all County departments is 191. Department goals have been generated to provide good service to the public and other County departments, create efficiencies, and ensure Alamance County Government remains open and responsive to its citizens. Department goals must be specific, measurable, achievable, relevant and time-bound. Some goals set by departments will track and report statistics to create a baseline of data that will be incorporated into future goals. This is different from some of the numeric information that will also be reported as part of the public awareness part of the program.
It is important to note that not all of the departments’ goals will be successful. Some of the goals may be found to be too vague, or become too cumbersome to track. Factors like funding or staff turnover may have detrimental effects on goals’ success. It will be important that departments be able to explain why a goal failed and what, if anything, will be done to ensure the outcome will be different in the future.