The Alamance County EMS office staff is available Monday – Friday 8 a.m.- 5 p.m. to accept payments and answer questions you may have about your bill.  Customers can come to EMS to pay their bills, question their bills, and submit insurance information.

Our office is located at 296 E. Crescent Square Drive, Graham, NC 27253 (about 1/4 mile past the driver’s license office on the left).  Our telephone number is (336) 570-6796.

If your bill is for a date of service after October 1, 2007, you may call Ambulance Medical Billing (our billing agency)  at 1-844-889-7701 (toll free number) or by going to their website at

Payments may be mailed to:

PO Box 9150
Paducah, KY  42001

If there are any concerns or problems with your EMS interactions and / or billing, please call or visit our local office.  We will be happy to assist you.

EMS Ambulance Service Fees

BLS Non-Emergency $250.00
BLS Emergency $350.00
ALS Emergency $425.00
ALS Non-Emergency $300.00
ALS-2 Emergency $600.00
Treatment/No Transport $150.00
Transportation rate $8 per loaded mile
Wait Time/Per hour $60.00