REVALUATION FAQ

“What is a revaluation?”

A revaluation is simply an updating of our records and assessed valuations.

“Are you revaluing everyone or just me?”

The revaluation includes every parcel in the county.

“How often do you do this?”

We perform a revaluation every eight years.

“When was the last revaluation?”

January 1st, 2009.

“When will this revaluation take effect?”

January 1st, 2017.

“If the revaluation isn’t effective until 2017, why are you looking at my property today?”

A revaluation is a massive project. There are approximately 70,000 parcels to be reviewed, and each review has multiple stages. In order to be finished in 2017, we have to begin work in 2014.

“Do you have to do this?”

The revaluation is State mandated.

“Can I opt out?”

You may certainly deny access to your property, but a new valuation will still be made based on reasonable assumptions.

“When will I know the new value?”

The final results will not be in until 2017. At that time you will be notified by mail of your new valuation.

“What if I don’t agree with your results?”

If you do not agree with the valuation, you are encouraged to contact us and let us know. For your convenience we will provide informal reviews for anyone who has a concern. If you are still unsatisfied after your informal review, you will be able to file a formal appeal.

“Someone came to my home. Does this person work for the county or are they with one of those companies?”

We are using a combination of county employees and local real estate professionals. The person who came to your door lives and/or works in Alamance County, and is either Tax Department trained personnel or a licensed real estate professional. We are not using a revaluation company.

“Why are you taking pictures of my home?”

Pictures assist our appraisal staff in the valuation of your home.

“Are you going to put the pictures on the internet for anyone to see?”

No. These pictures are for internal use and are not hosted to the website.

“Are you telling me that my home will be appraised from someone’s desk based on a picture?”

No. Our work has multiple stages. In this stage we are correcting & confirming our data about your home and gathering reference photos. In future stages the county appraisal staff will perform a combination of office and field review work based upon the foundation we lay today. Your tax valuation will not be a “desk appraisal.”

“What if I don’t want you taking pictures?”

You may opt out if you so desire. (see the contact information at the bottom of this page)

“Can I get a copy of your records?”

Absolutely. You may request a copy of any of these records. (see the contact information at the bottom of this page)

“Why haven’t I heard about this?”

The Tax Department has taken steps to advertise the revaluation in multiple media sources. We have sent mailings to all property owners in the county, provided information to newspapers, television & radio stations, and spoken at a number of public meetings for various groups, in addition to the information available online. However, despite our best efforts, there are always some persons who are missed.

“Who can I speak with at the Tax Department?”

If you would like to send an e-mail, you can contact us as the following address:

tax.help[at]alamance-nc[dot]com

If you would like to call and speak with someone, the best contacts (in order) are:

1) Appraisal Clerk 570-4116
2) Administrative Assistant 570-4101
3) Tax Administrator 570-4119

Please attempt to contact department personnel in order. The best person to answer questions will usually be the Appraisal Clerk, but the Administrative Assistant and Tax Administrator serve as backups.