212013Oct

Questions About Our New Website

Any time a website changes, there’s often questions from users on how the experience has changed.  Hopefully, we can address some of your questions here.

What kind of browser do I need to view this website?

Our website is viewable on any modern browser, including Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, and Apple Safari.  It is also viewable on mobile browsers on both the Android and iOS systems found on many smartphones and tablets.  We do recommend that you update your browser to the latest version possible in order to both improve your experience here at Alamance-NC.com and to ensure that you are browsing as securely and safely as possible.

Our website on a smaller-resolution browser.

This is “The Hamburger”, a menu for smaller resolution browsers.

Help!  My menu disappeared / I don’t see a menu!

The menu is there.  What’s happened is that your browser is simply not wide enough to accommodate our full menu, and so our responsive design has turned it into a blue box with white lines affectionately referred to as “the hamburger”.  Click on this and you should have the full menu available to you

Is this website mobile-friendly?

We have worked hard to make this website as mobile-friendly as possible, using a responsive web design that resizes the website based on your browser’s width.  Therefore, a browser on a phone should automatically resize most items at this website.

The website works, but things look funny, like the font is too small or the pictures are in the wrong place.

This is probably due to an outdated browser, especially Internet Explorer.  We recommend you update your browser.  Please go to the manufacturer’s website to learn more about updating your browser.

I found a broken link / picture / document / website / 404 error!

I’m not surprised.  When you have over 20,000 pages and files, sometimes links get broken.  You can contact the county webmaster by e-mail to let him know.

Where’s the Search Bar?

As of the initial launch of this site, there is no site search yet.  The reason is because with the changeover to the new website, it will take our search provider a few days to get acclimated to our new site.  Once that happens, we’ll try to make searching available as quickly as possible.  We realize this makes things a little difficult, and we hope that this won’t take long to fix.

We sincerely hope you enjoy our website.  As always, if you have any questions, you can contact our county webmaster.