In an effort to keep the community safe from the COVID-19 outbreak, the Department of Social Services has implemented procedures to promote social distancing.

Economic Services will no longer conduct face-to-face contact with customers but will continue to accept applications for Food and Nutrition (Food Stamps), Medicaid, and Work First benefits. Applications can be completed online at or by phone at 336-570-6532. Paper applications will continue to be available at the agency or can be mailed per customer request.

Completed applications can be returned to the Department of Social Services:

  • Secured dropbox: Located at the main entrance of Social Services
  • Mail: 319 N. Graham Hopedale Road Suite C, Burlington, NC 27217
  • Email:
  • Fax: 336-290-8651

If you have questions regarding current benefits or wish to speak with a caseworker, please contact the agency at 336-570-6532. Changes can be reported by phone or online at

EBT Cards and mail pick up will be available between the hours of 8 am to 10 am, Monday – Friday, at the ground floor lobby.

For updated COVID-19 Alamance County program or event cancellations or changes, please visit The County COVID-19 Call Center is also available daily 8 am to 7 pm. Residents and organizations are encouraged to call 336-290- 0361 for general Coronavirus (COVID-19) questions or information regarding the County’s response.

En un esfuerzo por mantener a nuestra comunidad a salvo de la epidemia del COVID-19 (Coronavirus), nuestra agencia implementó procedimientos para promover el distanciamiento social.

Los Servicios Económicos ya no realizará transacciones en persona con nuestros clientes. Continuaremos aceptando solicitudes de beneficios de Alimentos y Nutrición (estampillas para Alimentos), Medicaid y Work First. Las solicitudes se pueden completar en línea en o por teléfono al 336-570-6532. Los
formularios en papel continuarán estando disponibles en nuestra agencia local o pueden ser enviados por correo si lo solicita el cliente.

Los formularios completados pueden ser devueltas a nuestra agencia por:

  • La caja asegurada ubicada en la entrada principal del edificio de los Servicios Sociales
  • Enviar por correo a 319 N. Graham Hopedale Road Suite C Burlington, NC 27217.
  • Email (correo electrónico)
  • Fax al 336-290-8651

Si tienen preguntas sobre sus beneficios actuales o desea hablar con su agente social, comuníquese con nuestra agencia al 336-570-6532. Si tienen algún cambio que informar, los cambios se pueden informar por teléfono o en línea en

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