272020Aug

Century Link Mobility Outages May Affect Calls to Alamance 911 Center

Please be advised that Century Link is experiencing mobility network service outages which is affecting 911 service to their customers in Mebane.Century Link is currently unable to give estimates for time of repair, but staff are working to restore service as quickly as possible. Alamance County urges Century Link customers in these areas to find… Continue Reading Century Link Mobility Outages May Affect Calls to Alamance 911 Center

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162020Jul

Century Link Mobility Outages May Affect Calls to Alamance 911 Center

Please be advised that Century Link is experiencing mobility network service outages which is affecting 911 service to their customers in Mebane.Century Link is currently unable to give estimates for time of repair, but staff are working to restore service as quickly as possible. Alamance County urges Century Link customers in these areas to find… Continue Reading Century Link Mobility Outages May Affect Calls to Alamance 911 Center

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222020Jun

Century Link Outages Affect Calls to Alamance 911 Center

Please be advised that Century Link/AT&T is experiencing outages that affect 911 service for residents in the Gibsonville area. Some residents are unable to use their landline or internet service phone to call 911. Alamance County urges customers in this area to use a cell phone or find alternate options to contact the Alamance County… Continue Reading Century Link Outages Affect Calls to Alamance 911 Center

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312020Mar

Century Link Mobility Outages May Affect Calls to Alamance 911 Center

Please be advised that Century Link is experiencing mobility network service outages due to downed phone lines. This may affect 911 service in Mebane. Century Link is currently unable to give estimates for time of repair, but staff are working to restore service as quickly as possible. In case of emergency, please continue to dial… Continue Reading Century Link Mobility Outages May Affect Calls to Alamance 911 Center

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72018Dec

County Preps for Upcoming Weather Event

Due to the impending winter storm, the County is currently working to ensure that services remain available to residents. The County is planning to activate the Emergency Operations Center early Sunday morning staffed with emergency services departments and community partners. The Sheriff’s Department, EMS, and Central Communications (911) are working to up-staff in order to… Continue Reading County Preps for Upcoming Weather Event

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62018Dec

Multiple Carriers Experiencing Outages Affecting Calls to Alamance 911 Center

Please be advised that the NC Department of Information Technology has received notice from multiple carriers that there are issues with both wireline and wireless services across the southeast portion of the country. According to L.V. Pokey Harris, Executive Director of the North Carolina 911 Board, “Carriers are addressing the issues at their respective levels… Continue Reading Multiple Carriers Experiencing Outages Affecting Calls to Alamance 911 Center

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62018Dec

AT&T Outages Affects Calls to Alamance 911 Center

Please be advised that AT&T is experiencing outages that is affecting 911 service in Alamance County. Approximately 13,144 AT&T customers with local 336 exchanges including: 278, 440, 538, 584, 585, and 586 are unable to use their landline or internet service phone to call 911. At this time, the concentration of residents that have been… Continue Reading AT&T Outages Affects Calls to Alamance 911 Center

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42018Mar

Some 911 Telephone Services Currently Inoperable in Alamance County

On Sunday, March 4, 2018, AT&T notified Alamance County Central Communications that there is a hardware problem, and 13,291 residents are unable to dial 9-1-1 from their land lines. Residents may try calling 911 from cellular devices; however, as some systems are experiencing difficulties those needing emergency assistance should call (336) 570-6777 until further notice.

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