A LBR Overview

Leading By Results is a mechanism by which we assure that the programs and services offered by our agency are focused around successful and desired outcomes for the individuals, families and customers we serve. We have measurable indicators in each of our key program areas to track progress. Our agency has been involved in the Leading By Results initiative for approximately four years. Through this initiative we focus on and demonstrate our commitment to:

  • Results based leadership
  • Performance Based Budgeting
  • Strategic Planning in all key result areas
  • Performance accountability for staff
  • Outcomes that are customer focused