Child Support Services

Child Support Services is a nationwide program established by Congress in 1975 to ensure that both parents support their children to the extent of their ability. In Catawba county the program is administered by Social Services. The federal legislation mandating the Child Support Program is Title IV-D of the Social Security Act. Sometimes, the program is called the IV-D (4-D) program.

A change in the law, generated by legislation, takes the enforcement duties found at G.S.chapter 50-13.9 away from the Clerks of Superior Court. Effective January 1, 2007 the Clerks of Superior Court throughout the State of North Carolina will no longer have the duty or obligation to provide enforcement for child support cases. This reduces the child’s caretaker to three choices in the enforcement of child support: 1) to act pro se; 2) to hire counsel; or 3) to contract with child support enforcement. 

Who is Eligible?

Services can be provided to any North Carolina parent or custodian regardless of income level. Individuals receiving Work First Family Assistance and Medicaid are automatically referred to the local child support enforcement agency. Persons receiving public assistance are required to cooperate with child support enforcement as a condition of their eligibility for assistance. Persons not receiving public assistance may apply for and receive child support services upon the payment of a $10.00 or $25.00 application fee, based on income guidelines from the Federal Register. This includes aunts, uncles, grandparents, court-appointed guardians, or others who are caring for a child.

Services Provided:

  • Locating non-custodial parents
  • Establishing paternity for children born outside marriage
  • Establishment of child support orders 
  • Enforcement of child support orders

Where are we located?

319 N. Graham-Hopedale Road, Suite D

Burlington, NC 27217
(336) 570-6570 (Voice)    

(336) 570-6586 (Fax)

Hours of Operation:
M-F 7am- 5pm

Closed Saturday and Sunday

 [mapsmarker marker=”1″]

State Office for Child Support Enforcement
Hours of operation: 7:30am – 7:30pm

Information for North Carolina Child Support laws and services can be located at the following links.

North Carolina Child Support Enforcement
North Carolina Department of Health and Human Services (Child Support)

Email Address: