The Alamance County EMS office staff is available Monday – Friday 8 a.m.- 5 p.m. to accept payments and answer questions you may have about your bill.  Customers can come to EMS to pay their bills, question their bills, and submit insurance information.

Our office is located at 296 E. Crescent Square Drive, Graham, NC 27253 (about 1/4 mile past the driver’s license office on the left).  Our telephone number is (336) 570-6796.

If your bill is for date of service December 1, 2019 – present, please contact EMS MC at 1-866-949-9716 or visit their website at https://emsbilling.com/patient/. Payments need to be mailed to PO Box 309 Lewisville, NC 27023-0309.

If your bill is for Date of service October 1, 2007 – November 30, 2019, please contact AMB (Ambulance Medical Billing) at 1-844-88-7701 or visit their website at https://amb.acryness.com/. Payments need to be mailed to PO Box 9150 Paducah, KY 42001.

If there are any concerns or problems with your EMS interactions and / or billing, please call or visit our local office.  We will be happy to assist you.

EMS Ambulance Service Fees

ServiceFee
BLS Non-Emergency$377.96
BLS Emergency$604.73
ALS Non-Emergency$453.56
ALS Emergency$718.11
ALS-2 Emergency$1,039.38
Treatment/No Transport$150.00
Transportation rate$13.00 per loaded mile
Wait Time/Per hour$150.00