If your septic system looks anything like the picture above, or if you have sewage backing up in your home, your septic system needs to be repaired. To begin this process, we advise taking the following steps:
- Contact our Department as soon as possible. Our phone number is (336) 570-6367.
- Complete a septic system repair application (no fee for this) and submit this to our Department. Be sure to complete the homeowner interview form (page 2 of the repair application) as this greatly helps us determine possible causes for the septic system malfunction.
- Our Department will visit your property and evaluate the septic system malfunction. An Environmental Health Specialist will try to determine causes for this malfunction, and what can be done to correct the problem. After a determination is made, you will receive an improvement permit and authorization to construct(repair permit).
- Contact a septic system contractor once you receive your repair permit.