{"id":241,"date":"2017-03-09T15:47:15","date_gmt":"2017-03-09T15:47:15","guid":{"rendered":"https:\/\/www.alamance-nc.com\/pmp\/?page_id=241"},"modified":"2022-07-22T18:49:27","modified_gmt":"2022-07-22T18:49:27","slug":"veterans-services","status":"publish","type":"page","link":"https:\/\/www.alamance-nc.com\/pmp\/departments\/departments-q-z\/veterans-services\/","title":{"rendered":"Veterans Services"},"content":{"rendered":"<div class=\"soliloquy-outer-container\" data-soliloquy-loaded=\"0\"><div aria-live=\"polite\" id=\"soliloquy-container-794_1\" class=\"soliloquy-container soliloquy-transition-fade soliloquy-fade soliloquy-controls-active soliloquy-arrows-active soliloquy-default-slider soliloquy-theme-base no-js\" style=\"max-width:960px;margin:0 auto 20px;\"><ul id=\"soliloquy-794_1\" class=\"soliloquy-slider soliloquy-slides soliloquy-wrap soliloquy-clear\"><li aria-hidden=\"true\" class=\"soliloquy-item soliloquy-item-1 soliloquy-id-795 soliloquy-image-slide\" draggable=\"false\" style=\"list-style:none;\"><img decoding=\"async\" id=\"soliloquy-image-795\" class=\"soliloquy-image soliloquy-image-1\" src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/uploads\/sites\/60\/2019\/06\/DSC01657-960x400_c.jpg\" alt=\"DSC01657\" loading=\"lazy\" \/><\/li><li aria-hidden=\"true\" class=\"soliloquy-item soliloquy-item-2 soliloquy-id-796 soliloquy-image-slide\" draggable=\"false\" style=\"list-style:none;\"><img decoding=\"async\" id=\"soliloquy-image-796\" class=\"soliloquy-image soliloquy-image-2 soliloquy-preload\" src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/plugins\/soliloquy\/assets\/css\/images\/holder.gif\" data-soliloquy-src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/uploads\/sites\/60\/2019\/06\/Resize-960x400_c.jpg\" alt=\"Resize\" loading=\"lazy\" \/><\/li><li aria-hidden=\"true\" class=\"soliloquy-item soliloquy-item-3 soliloquy-id-797 soliloquy-image-slide\" draggable=\"false\" style=\"list-style:none;\"><img decoding=\"async\" id=\"soliloquy-image-797\" class=\"soliloquy-image soliloquy-image-3 soliloquy-preload\" src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/plugins\/soliloquy\/assets\/css\/images\/holder.gif\" data-soliloquy-src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/uploads\/sites\/60\/2019\/06\/Veterans-Day-Parade-Staff-2018-2-960x400_c.jpg\" alt=\"Veterans Day Parade Staff 2018-2\" loading=\"lazy\" \/><\/li><li aria-hidden=\"true\" class=\"soliloquy-item soliloquy-item-4 soliloquy-id-798 soliloquy-image-slide\" draggable=\"false\" style=\"list-style:none;\"><img decoding=\"async\" id=\"soliloquy-image-798\" class=\"soliloquy-image soliloquy-image-4 soliloquy-preload\" src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/plugins\/soliloquy\/assets\/css\/images\/holder.gif\" data-soliloquy-src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/uploads\/sites\/60\/2019\/06\/IMG_2785-960x400_c.jpg\" alt=\"IMG_2785\" loading=\"lazy\" \/><\/li><li aria-hidden=\"true\" class=\"soliloquy-item soliloquy-item-5 soliloquy-id-799 soliloquy-image-slide\" draggable=\"false\" style=\"list-style:none;\"><img decoding=\"async\" id=\"soliloquy-image-799\" class=\"soliloquy-image soliloquy-image-5 soliloquy-preload\" src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/plugins\/soliloquy\/assets\/css\/images\/holder.gif\" data-soliloquy-src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/uploads\/sites\/60\/2019\/06\/IMG_2783-960x400_c.jpg\" alt=\"IMG_2783\" loading=\"lazy\" \/><\/li><\/ul><\/div><noscript><div class=\"soliloquy-no-js\" style=\"display:none;visibility:hidden;height:0;line-height:0;opacity:0;\"><img decoding=\"async\" class=\"soliloquy-image soliloquy-no-js-image skip-lazy\" src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/uploads\/sites\/60\/2019\/06\/DSC01657.jpg\" alt=\"DSC01657\" \/><img decoding=\"async\" class=\"soliloquy-image soliloquy-no-js-image skip-lazy\" src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/uploads\/sites\/60\/2019\/06\/Resize.jpg\" alt=\"Resize\" \/><img decoding=\"async\" class=\"soliloquy-image soliloquy-no-js-image skip-lazy\" src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/uploads\/sites\/60\/2019\/06\/Veterans-Day-Parade-Staff-2018-2.jpg\" alt=\"Veterans Day Parade Staff 2018-2\" \/><img decoding=\"async\" class=\"soliloquy-image soliloquy-no-js-image skip-lazy\" src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/uploads\/sites\/60\/2019\/06\/IMG_2785.jpg\" alt=\"IMG_2785\" \/><img decoding=\"async\" class=\"soliloquy-image soliloquy-no-js-image skip-lazy\" src=\"https:\/\/www.alamance-nc.com\/pmp\/wp-content\/uploads\/sites\/60\/2019\/06\/IMG_2783.jpg\" alt=\"IMG_2783\" \/><\/div><\/noscript><\/div>\n<p><a href=\"https:\/\/www.alamance-nc.com\/veterans\/\">Veterans Services<\/a> assists veterans and dependents in benefits and files service connected disabilities and non-service pension claims; and files medical, burial, and vocational rehabilitation appeals, as well as NC benefits. This department also orders departments of defense records, assists with medical bills, orders medical records, and helps to promote education, and home loans.<\/p>\n<p><strong><span style=\"text-decoration: underline\">2022-2023 Workload Measures<\/span><br \/>\n<\/strong>1. Number of walk-ins per month<br \/>\n2. Number clients served per month<br \/>\n3. Number of calls received per month<br \/>\n4. Number of calls returned per month<br \/>\n5. Number of fully developed claims per month<br \/>\n6. Number of scanned documents per month<br \/>\n7. Number of after hour meetings and events per month<br \/>\n8. Number of referrals to outside agencies<br \/>\n9. Number of defense inquiries<br \/>\n10. Number of Congressional inquiries and referrals<br \/>\n11. Number of assists with numerous medical and non-medical issues<br \/>\n12. Number of out of county veterans served<\/p>\n<p><span style=\"font-size: 8pt\"><em>Updated 7\/20\/2022<\/em><\/span><br \/>\n\n<table id=\"tablepress-62\" class=\"tablepress tablepress-id-62\">\n<thead>\n<tr class=\"row-1\">\n\t<th colspan=\"2\" class=\"column-1\">2022-2023 Performance Management Goals<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Goals<\/td><td class=\"column-2\">Progress<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">1) To encourage community recognition and support, the Veteran Service office will coordinate the<br \/>\nVeteran\u2019s Day Parade.<\/td><td class=\"column-2\"><em>In Progress<\/em><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">2) To improve efficiency, veterans\u2019 staff will meet state and federal requirements to achieve a total of 16<br \/>\nCEU's per year.<\/td><td class=\"column-2\"><em>In Progress<\/em><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">3) To improve efficiency, veterans\u2019 staff will provide training\/skills to our new Administrative Assistant.<\/td><td class=\"column-2\"><em>In Progress<\/em><\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">4) To ensure all deceased Alamance County veterans are recognized on Memorial Day, Veteran\u2019s Services<br \/>\nwill coordinate with the Register of Deeds and the War Memorial Committee.<\/td><td class=\"column-2\"><em>In Progress<\/em><\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">5) To ensure veterans\u2019 needs are met, Veterans Services will refer and work with Veteran Bridge Homes as<br \/>\nan advocate for homeless\/displaced veterans.<\/td><td class=\"column-2\"><em>In Progress<\/em><\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">6) To ensure veterans\u2019 needs are responded to in a timely manner, 80% of calls will be addressed within 24<br \/>\nbusiness hours.<\/td><td class=\"column-2\"><em>In Progress<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-62 from cache --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Veterans Services assists veterans and dependents in benefits and files service connected disabilities and non-service pension claims; and files medical, burial, and vocational rehabilitation appeals, as well as NC benefits.&hellip; <a class=\"continue\" href=\"https:\/\/www.alamance-nc.com\/pmp\/departments\/departments-q-z\/veterans-services\/\"><span> Veterans Services<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":204,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wpm_timeformat":"","_wpm_styles":"","_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-241","page","type-page","status-publish","hentry","clearfix"],"featured_image_src":null,"featured_image_src_square":null,"publishpress_future_action":{"enabled":false,"date":"2026-06-17 03:34:21","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.alamance-nc.com\/pmp\/wp-json\/wp\/v2\/pages\/241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alamance-nc.com\/pmp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.alamance-nc.com\/pmp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.alamance-nc.com\/pmp\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alamance-nc.com\/pmp\/wp-json\/wp\/v2\/comments?post=241"}],"version-history":[{"count":0,"href":"https:\/\/www.alamance-nc.com\/pmp\/wp-json\/wp\/v2\/pages\/241\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.alamance-nc.com\/pmp\/wp-json\/wp\/v2\/pages\/204"}],"wp:attachment":[{"href":"https:\/\/www.alamance-nc.com\/pmp\/wp-json\/wp\/v2\/media?parent=241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}