62018Dec

AT&T Outages Affects Calls to Alamance 911 Center

Please be advised that AT&T is experiencing outages that is affecting 911 service in Alamance County. Approximately 13,144 AT&T customers with local 336 exchanges including: 278, 440, 538, 584, 585, and 586 are unable to use their landline or internet service phone to call 911. At this time, the concentration of residents that have been affected reside in West Burlington (including the hospital), Elon, Gibsonville, and Northern Alamance County Communities.

AT&T is currently unable to give estimates for time of repair, but AT&T staff are working to restore service as quickly as possible.

Alamance County urges AT&T customers in these areas to find alternate options to contact the Alamance County Communications Center (911) in case of emergency.

Alamance County will continue to provide updates as new information is received.

Update #1:

To ensure connection to emergency services in Burlington, AT&T customers should call (336) 570-6777 for medical emergencies and (336) 229-3500 for police or fire emergencies occurring in Burlington.