The Alamance County Department of Social Services (DSS) is gearing up for the initiation of North Carolina’s Medicaid Expansion on Dec. 1, 2023.
Approximately 11,000 residents in Alamance County stand to become eligible for Medicaid through this expansion. Those presently receiving Medicaid Family Planning benefits may find themselves automatically enrolled in this comprehensive healthcare coverage. Notification will be sent to those individuals eligible for automatic enrollment.
Under the Medicaid Expansion Plan, coverage will extend to citizens aged 19 to 64 with incomes up to 138% of the federal poverty level. This opens up the possibility of healthcare coverage through Medicaid for individuals who may not have qualified in the past.
Alamance County DSS encourages residents interested in enrolling for Medicaid under the expanded guidelines to utilize the convenient online application process at epass.nc.gov. A quick alternative to accessing the online application is scanning the QR code with a mobile device. This method is recognized as the fastest and easiest way to apply for benefits.
Alternatively, applicants can download the application from the website and submit it via mail, fax to (336) 260-8651 or the drop-off box conveniently located at the HSC entrance at the DSS building, 319 N. Graham Hopedale Rd., in Burlington.
While in-person applications are accepted, applicants should anticipate longer wait times due to expected high demand. To assist us with processing times, it is recommended to apply online at epass.nc.gov or by using the provided QR code.
Recognizing the significance of Medicaid Expansion for the community, Alamance County DSS staff have diligently worked to prepare for this expansion. Anticipating a surge in demand, applicants may experience prolonged wait times during the application and processing of Medicaid Expansion benefits. We ask for your understanding and patience during this time.
To further assist the community, Alamance County DSS will host an outreach event providing information and assistance with the application process. The details for this event will be announced shortly.
For more information on eligibility criteria and various application methods, please visit our website.