Graham LibraryAlamance County Public Libraries promote literacy skills and educational opportunities for all ages through a variety of programs, and provides access to print, electronic, AV materials, information, Internet, and genealogical and historical materials.

Workload Measures 2017/2018
Circulation for all electronic materials:
Circulation for all library facilities (hard copy materials):
Number of attendees at library-sponsored programs:
Number of library visitors:
Number of patrons using the Internet through public access terminals:
Updated 7/5/17

GOALSPROGRESS
Alamance County Public Libraries will evaluate current circulation processes (checking out of materials, checking in of materials, building carts for shelving) in light of new technology in place due to RFID (radio frequency identification tags) and Collection HQ (a collection performance analytic database tool) in an effort to make more efficient use of time and resources.

Year 1: An outside consultant will observe current processes in each of the branches and make recommendations based on
findings

Year 2: (FY 2018/19) Implementation of efficient processes
In Progress
Alamance County Public Libraries will evaluate hours of operation, services offered, number and frequency of programs presented, and effective staffing patterns at all locations. The services and programs are intertwined and must be approached as integral parts of the total library function. An important determinant of the quality of a service or program is the way in which it is staffed. Well-organized staffing patterns during hours of operation facilitate optimized services and programs.

Year 1: Evaluation and study

Year 2: (FY 2018/19) Implementation of best practices based upon community need, budgetary constraints, and staffing levels
In Progress
Alamance County Public Libraries will design and begin implementation of a volunteer based technology, education, and mentoring program designed to provide one-on-one instruction for specific computer or technology topics.

Year 1: Volunteer workforce will be established through an application/ interview process. Eight volunteers will receive training and
instructional materials from library staff. Schedules will be developed and the program marketed to the public

Year 2: (FY 2018/19) Implementation of the program with a minimum of 5 one-on-one sessions per month at each branch for a
total of 15 monthly sessions.
In Progress
Alamance County Public Libraries will train a minimum of two staff members to serve as facilitators. Certification will be gained through an online course through FacilitationTutor.com. The course introduces facilitation and breaks it down into ten lessons that students have six months to complete. Services providing facilitators will be marketed to non-profit, educational, and government agencies as well as other local businesses for their use. Each of our certified facilitators will host a minimum of one community discussion per year.In Progress