Alamance County Public Libraries promote literacy skills and educational opportunities for all ages through a variety of programs, and provides access to print, electronic, AV materials, information, Internet, and genealogical and historical materials.

Workload Measures 2019-20
Number of visitors to all branches: 356,022
Number of classes and programs offered: 1,353
Number of participants at classes: 32,328
Number of community partnerships and collaborations: 216
Job/Career reference interactions: 14,638
Circulation of materials: 469,890
Circulation of electronic material: 61,865
Internet accessed via in-house public computers: 113,452
Internet accessed via Mobile Café: 714
Number of facilitated discussions and agencies that utilized service: 6
Number of people served through technology training: 141
Track the number of people who attend agricultural educational programs: 220

Updated 7//15/2020

1. To increase marketing effectiveness and simplify marketing processes and procedures, ACPL will evaluate marketing practices and create a comprehensive plan 100%
2. To evaluate electronic book platforms for future decision-making, ACPL will collect and compare circulation statistics on usage for Axis 360 and OverDrive and select one electronic book platform100%
3. To evaluate electronic resources for future decision-making, ACPL will complete a cost versus usage comparison for those funded by the library that are available to patrons and staff100%
4. To further understand library usage, ACPL will create a report using the library’s strategic plan and usage data in order to communicate a work plan that addresses ways to improve servicesIn Progress
5. To improve and enhance customer service and library services knowledge and skills, 90% of employees will participate in training and learning opportunities for a cumulative total value of 175 hours100%
6. To support the Alamance County action pillars of preserving agriculture and world class education, ACPL will provide a minimum of four agricultural themed programs 100%
7. To further meet the needs of patrons, ACPL will assess the different communities in order to understand their unique library branch hour needs100%
8. To promote communication and employee voice, ACPL will host quarterly meetings as a collective library group with representation from all library employee types, branches and management100%